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What happened to Piercing Pagoda?

We are now Banter by Piercing Pagoda! Same incredible quality, variety and customer service people have come to expect from Piercing Pagoda with a fresh look, vibe and name.

Why did it change?

We needed an updated feel that would match the new experience we will be bringing to our customers. The name Piercing Pagoda simply no longer captured our brand vision. We are fearless, bold, authentic and inclusive. We believe in making people, whoever they are, feel like they can be whoever they want to be. We believe that everyone is invited to the brand and conversation. So let’s Banter!

Did you get purchased? Do you still have the same owners?

No, we did not get purchased. We simply needed a refresh.

Can I still use my ESA?

Yes! Don’t worry: we’ve STILL got you covered with hassle-free-replacements through our Extended Service Agreement!

Can I still use my Credit Card?

Don’t sweat it! You can still use your Piercing Pagoda credit card at our stores and online just as you always have. You’ll get the same great savings and exclusive offers, and maybe an extra surprise or two!

Do you still pierce ears?

Yep! You can expect the same high-quality piercings from our expert piercers at your favorite locations. Plus we have added new body piercing services in select locations!

What about my appointment, do I need to reschedule?

Nope! Any appointments you’ve made with a Piercing Pagoda location are still intact.

Piercing Pagoda Review

About Piercing Pagoda

Piercing Pagoda Review

Piercing Pagoda (also known as Banter) is an American jewelry brand that has both an online presence and retail stores across the country. Its conflict-free catalogue includes earrings, necklaces, rings, bracelets, charms, and body jewelry made from ethically sourced materials. 

Piercing Pagoda is all about self expression and celebrating individual style. The brand has been featured in Forbes, Business Wire, Blush and Bar, and more, while boasting an Instagram following of 37.3k

Looking to shake things up with your appearance? This Piercing Pagoda review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, in order to help you decide if it’s worth checking out. 

Overview of Piercing Pagoda

Piercing Pagoda Review

Piercing Pagoda has been in the piercing business for over 60 years now, operating under the parent company Signet Jewellers.

Recently rebranding itself as Banter by Piercing Pagoda, the company still sells fine jewelry made with real 10-14k gold or sterling silver. Their retail associates are always happy to provide professional piercings to people of all ages.

Signet Jewellers’ headquarters are located in Bermuda. For those who are curious, Piercing Pagoda has been spearheaded by CEO Virginia C. Drosos since 2017. 

Now that you know a little more about the brand, this Piercing Pagoda review will take a look at some of the pros and cons around the shopping experience: 

Pros

  • Wide selection of earrings, charms, necklaces, body jewelry, and more
  • Piercing services offered at retail locations 
  • Buyers can opt for replacement plans on certain items  
  • Virtual Piercing Pagoda jewelry consultations available 
  • Affordable prices
  • Personalization and engraving is available 
  • Free returns on all orders 

Cons

  • No international shipping 

Piercing Pagoda Earrings Review

There’s nothing like that feeling of putting on a sparkly new pair of studs or hoops—such a small action can really lift your spirits. This Piercing Pagoda review will start by featuring a variety of affordable fine jewelry in both sterling silver and gold options. Let’s dig in!  

Piercing Pagoda 3mm Cubic Zirconia Solitaire Stud Piercing Earrings Review

Piercing Pagoda 3mm Cubic Zirconia Solitaire Stud Piercing Earrings ReviewPiercing Pagoda 3mm Cubic Zirconia Solitaire Stud Piercing Earrings

The 3mm Cubic Zirconia Solitaire Stud Piercing Earrings have been deemed as one of the best options to grab after your first Piercing Pagoda ear piercing. These studs feature a dainty 3mm princess cut white cubic zirconia set to give just the right amount of glimmer and sparkle. 

These square stones are set in 14k gold with posts that are extra long and secured with special friction backs. It’s super easy to clean around them, as they are made practically to stay put and feel good on anyone’s earlobes. 

Intrigued by the 3mm Cubic Zirconia Solitaire Studs? These Piercing Pagoda starter earrings are currently $65

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Piercing Pagoda Sterling Silver Extra Small Hoop Earrings Review 

Piercing Pagoda Sterling Silver Extra Small Hoop Earrings Review Piercing Pagoda Sterling Silver Extra Small Hoop Earrings

If you can never decide on what accessories to put on in the morning, might we suggest the Sterling Silver Extra Small Hoop Earrings? A classic staple in anyone’s jewelry box, these cute hoops come with a simple hinged backing style. 

These versatile earrings are made with polished white sterling silver, so you can keep them in for days at a time without any irritation. The pair retails for $15. You can also find similar huggies in the Piercing Pagoda men’s earrings section.  

Piercing Pagoda 019 Gauge Cartilage Hoop Review 

Piercing Pagoda 019 Gauge Cartilage Hoop Review Piercing Pagoda 019 Gauge Cartilage Hoop

On the hunt for something super attractive to adorn your cartilage? Check out the 019 Gauge Hoop! Available in both white and yellow 14k gold, it can add the perfect amount of flash to your upper earlobe. 

The measurement for this Piercing Pagoda cartilage hoop comes in at 5/16 of an inch, so it’s dainty and sweet, but still makes a statement. You can pick it up for $50 at checkout.  

Piercing Pagoda Rings Review

One thing to note about Piercing Pagoda rings is that they are cast in metals such as sterling silver or gold. But you won’t break the bank, because Piercing Pagoda prices are actually quite reasonable for the quality. Let’s take a look at some of their bestsellers below. 

Piercing Pagoda 1/6 CT. T.W. Diamond Vintage-Style Heart Promise Ring Review

Piercing Pagoda 1/6 CT. T.W. Diamond Vintage-Style Heart Promise Ring ReviewPiercing Pagoda 1/6 CT. T.W. Diamond Vintage-Style Heart Promise Ring

Do you want to show your sweetheart that you’re in it for the long haul? If so, check out the brand’s ⅙ CT. T.W. Diamond Vintage-Style Heart Promise Ring. Whether it’s for an anniversary, birthday, or a ‘just because’ present, we’re sure it will surprise her in the best way possible. 

This white sterling silver ring features ⅙ CT. T.W. of beautiful sparkling round diamonds set in a show-stopping retro style heart. Plus, tiny stones encircle the heart and along the band to add that extra sense of glamor. 

Like a few of the Piercing Pagoda promise rings, this $85 bling only comes in size 7. So keep that in mind when you’re shopping for your special lady. 

Piercing Pagoda 1/3 CT. T.W. Marquise Composite Diamond Frame Engagement Ring Review

Piercing Pagoda 1/3 CT. T.W. Marquise Composite Diamond Frame Engagement Ring ReviewPiercing Pagoda 1/3 CT. T.W. Marquise Composite Diamond Frame Engagement Ring

You only get one shot to make a great first impression when you propose. So, why not go all out with the ⅓ CT. T.W. Marquise Composite Diamond Frame Engagement Ring

Made in sterling silver with platinum plating, this stunning piece features a marquise-shaped composite containing shiny diamonds in the center of a halo. The outer portion is lined around the ring’s shank as well. 

The old fashion glitz and glam of this Piercing Pagoda engagement ring really shines through. This beauty was regularly priced at $400, but is currently down to $185 and available only in size 7

Piercing Pagoda Diamond-Cut Nugget Ring Review

Piercing Pagoda Diamond-Cut Nugget Ring ReviewPiercing Pagoda Diamond-Cut Nugget Ring

Nothing will grab your attention quite like the Diamond-Cut Nugget Ring. The description does not lie, as the bling looks very much reminiscent of a gold nugget that’s been mined from the deepest cave on earth. 

Designed for men and made with 10k yellow gold, its exquisite diamond-cut ridges exude a sense of mystery at every turn. This Piercing Pagoda ring is unfortunately sold out at the moment, but it normally costs $130.  

Piercing Pagoda Nose Piercings Review

If you’re looking for Piercing Pagoda nose piercings, there’s a whole section dedicated to body jewelry on the website. Whether your style is dainty, traditional, or subversive, this Piercing Pagoda review will explore some attention-grabbing options that might just end your search. 

Piercing Pagoda 024 Gauge Nose Ring Set Review 

Piercing Pagoda 024 Gauge Nose Ring Set Review Piercing Pagoda 024 Gauge Nose Ring Set

Even if you only have a single nose piercing, it makes perfect sense to get a nice set that you can interchange at a moment’s notice. The 024 Gauge Nose Ring Set can act as that reliable backup. 

This 14k gold pair features a bezel-set white cubic zirconia, as well as a polished yellow gold ball. Basically, you can have both the glam and the everyday in one nice set that’s priced at $50

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Piercing Pagoda Necklaces Review

From an assortment of Piercing Pagoda gold chains to chokers and pendants, there’s a whole slate of different necklaces on display online and in the brand’s stores. Below, we’ll take a look at some of their most popular options from this category. 

Piercing Pagoda 14K Gold Bonded Sterling Silver .95mm Cable Chain Necklace Review 

Piercing Pagoda 14K Gold Bonded Sterling Silver .95mm Cable Chain Necklace Review Piercing Pagoda 14K Gold Bonded Sterling Silver .95mm Cable Chain Necklace

It can take a little time to find the right everyday necklace. The 14k Gold Bonded Sterling Silver .95mm Cable Chain Necklace is a solid contender if you’re looking for something delicate and feminine. 

It’s a beautiful wide cable chain that’s made in 14k gold bonded sterling silver. 20” inches in length, it would easily showcase any sentimental charm or pendant in your jewelry box. 

The 14k Gold Bonded Sterling Silver .95mm Cable Chain necklace is currently sold out on the brand’s website. When it comes back in stock, you may be able to grab it for just $10, on sale from $40

Piercing Pagoda Cubic Zirconia Bow Tie Necklace Review 

Piercing Pagoda Cubic Zirconia Bow Tie Necklace Review Piercing Pagoda Cubic Zirconia Bow Tie Necklace

If you’re someone who likes to appear fancy and buttoned up at a moment’s notice, you have to check out the Cubic Zirconia Bow Tie Necklace. It’s all sorts of elegance in one neat package! 

This Piercing Pagoda necklace is fashioned in sterling silver with cubic zirconia stones set in a little bowtie pendant. The silver cable chain is around 18” inches in length, which is a decent size for most people. 

The Cubic Zirconia Bow Tie Necklace is quite a steal at just $8

Does Piercing Pagoda Have Real Gold? 

Piercing Pagoda Review

Piercing Pagoda offers a spectrum of jewelry options with gemstones set in gold, sterling silver, and titanium. Many of their pieces are made with 10–14k gold. The brand keeps the prices attainable by setting the karat amount around just 41.7% pure gold. 

Who Is Piercing Pagoda For? 

Piercing Pagoda Review

The company appeals to those who appreciate fine jewelry but may be looking for pieces that fit into a more modest budget. There are items that cater to younger customers, such as the Piercing Pagoda belly rings, as well as everyday accessories and starter earrings for all ages. 

You can also find unique Piercing Pagoda engagement rings and bridal jewelry, with some pieces hiking up the price scale depending on the metal and stones. All in all, the brand has a vast collection suitable for all genders and most style preferences. 

Comparison: Piercing Pagoda vs. Claire’s  

Piercing Pagoda Review

Claire’s sells fashion jewelry, hair accessories, and beauty products. The chain has locations in several countries around the world, but they’re especially popular in the United States and Canada. If you go into a Claire’s retail store, professional ear piercing is available for a fee (same with Piercing Pagoda). 

The most significant difference between Piercing Pagoda and Claire’s is that the latter caters primarily to young girls. They sell items such as Shopkins Real Littles Handbags and fun accessories that are very inexpensive. Piercing Pagoda is mostly known for its fine jewelry and higher price points depending on the materials and stones. 

Piercing Pagoda Reviews: What Do Customers Think?

Piercing Pagoda Review

This Piercing Pagoda review wouldn’t be complete without an in-depth look at what customers have to say about the brand. To start out, let’s dive into some ratings displayed on their website:

  • ⅜ CT. T.W. Square Composite Diamond Frame Multi-Row Bridal Set: 5/5 stars out of 5 reviews 
  • 3mm Cubic Zirconia Piercing Pagoda earrings: 5/5 stars out of 22 reviews 
  • Gold Chain 035 Gauge Fashion Necklace: 4/5 stars out of 31 reviews 
  • Belly Ring 014 Gauge Pear-Shaped: 5/5 stars out of 13 reviews

One customer shared their thoughts on the ⅜ CT. T.W. Square Composite Diamond Frame Multi-Row Bridal Set, saying, “It’s a beautiful ring and I get a lot of compliments.” Another buyer said that the Belly Ring 014 Gauge Pear-Shaped was “very good quality.”  

On the site US Reviews, we found many glowing Piercing Pagoda reviews for their in-store piercing service. One customer wrote, “Second piercing ear lobe. The employee and manager who helped me were professional and courteous. The guy who did the piercing carefully explained the process. He was competent and did a great job, Thanks.”

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The brand received 4/5 stars from 51 reviews on Yelp, with many happy customers claiming that the piercing service was quick and that the staff members were friendly. One mother went in with her 5-month old daughter and left this comment, “I love this place. I took my baby to get her ears pierced. They did an awesome job. The prices are good, not bad at all. If you have a baby and want to get [her] ears pierced this is the spot.”

All things considered, it seems that a majority of customers love the high-quality jewelry they purchased at Piercing Pagoda. Many people also had positive experiences with staff members at the brand’s retail stores.

Is Piercing Pagoda Worth It?

Piercing Pagoda Review

Piercing Pagoda’s collection suits a wide range of preferences. They carry earrings, necklaces, and rings, as well as more fun, niche items such as body jewelry. If you’re searching for trendy new pieces to add to your daily ensemble, then this could very well be the place for you. 

This Piercing Pagoda review strongly encourages shoppers to check out their retail stores before filling up a cart online. Not only will you have the chance to walk out with a fresh piercing, but you’ll also avoid potential shipping delays and processing times. Either way, the brand offers their customers enticing sales on most of the products—which we’ll cover in the next section.

Piercing Pagoda Promotions & Discounts 

Piercing Pagoda Review

This Piercing Pagoda review scoped out a couple of ways to save some money. For example, shipping is free on orders over $50

There’s also a promotion running until August 20th which offers up to two items for 50% off when you buy one piece of jewelry.  

At this time, we did not come across any Piercing Pagoda coupon codes, but the brand hosts an expansive clearance section on its website. 

Where to Buy Piercing Pagoda

Piercing Pagoda Review

Piercing Pagoda’s jewelry is sold exclusively through their new website at banter.com. You can also click on the ‘Find a Location’ tab to pinpoint a retail store near you. 

FAQ

Piercing Pagoda Review

Where is Piercing Pagoda made? 

Unfortunately, this Piercing Pagoda review could not find where the brand’s products are manufactured. What we do know is that they’re owned by Signet Jewellers, whose headquarters are in Bermuda. 

What is Piercing Pagoda’s Shipping Policy?

Currently, Piercing Pagoda only ships within the United States. We’ve compiled the delivery options, rates, and ETAs for our readers below: 

  • Standard: $7, between 3–7 business days
  • Expedited: $9, within 2 business days
  • Next-day: $13, 1 business day 

Depending on the individual item and destination, extra shipping and handling charges may occur. Orders need to be placed by 11 am or they will be processed during the following business day, so Piercing Pagoda’s packages usually leave the warehouse within 1–2 days. 

There may be some items (like personalized engagement rings) that take longer to ship out. Next-day delivery is only available for Piercing Pagoda jewelry that is in stock. Once the order has shipped, you will receive a confirmation email with the tracking information. 

What is Piercing Pagoda’s Return Policy?

This Piercing Pagoda review has some good news: US customers can return jewelry items at a retail location within 30 days of receipt. The packing slip or order confirmation letter must be shown for a full refund or exchange. 

You can also return online orders by mail after contacting Piercing Pagoda’s customer service team. They will send you a prepaid shipping label via email, but be prepared for extra shipping or handling charges. 

Any Piercing Pagoda jewelry that has been personalized or engraved is ineligible for returns or exchanges. The window for exchanges is 90 days from the date of purchase. Online refunds are usually processed between 7–14 business days.

How to Contact Piercing Pagoda

If you have any questions after reading our Piercing Pagoda review, get in touch with the brand’s customer support in three ways: 

  • Phone: 1-800-866-9700
  • Live chat on the website
  • Online video chat with one of their jewelry experts

Need more jewelry in your arsenal? Here are a few other brands you can rely on when building your everyday or special occasion jewelry ensemble:

Vrai and Oro

BaubleBar

Miansai

Alex and Ani

Ross-Simons

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